Our systems, processes, training and staff make the difference. Our purpose, vision and values are the foundation of what makes VERTIMAX Australia successful and why building owners, facility managers, builders, developers and body corporates engage us. We care for our clients, their assets and their daily issues.
The partnerships we have formed with Elevator, Escalator, Lift, Moving rove and BMU (Building Maintenance Unit) manufacturers enable us to provide the best in service and quality when it comes to servicing, upgrades and installations.
We measure our success on the ease of your contract management by delivering projects on time, providing timely reports and invoices and providing follow up information or quotes. We communicate with all stakeholders on a continuous basis.
Vertimax Australia recently completed a relatively large and complex project and were nothing but professional at all times and very customer focused.
I have worked with the Vertimax Team for approximately 15 years and have always found them to be a reliable and effective contractor who also has a good understanding of our responsibilities to our clients. Their processors and procedures are excellent which results in prompt issuing of job reports, maintenance records and invoices. Their field team are well trained in all aspects of service and equipment and are a pleasure to deal with. Any project works which we have had them complete has always been on time and on budget with a good standard of our requirements. Any issues that may arise have always been dealt with promptly and professionally with a strong focus on the end result and not just the bottom line and therefore I would highly recommend the Vertimax team.
I have known Glenn & Donna Porter of Vertimax Australia for a period of approximately 2 years when Vertimax first commenced lift maintenance with Kennards Self Storage Pty. Ltd. Both Glenn & Donna are people of fine character and their honesty, integrity together with their business knowledge has impressed Kennards. Vertimax Australia have displayed initiative and resourcefulness in solving many challenging problems for our customers during their trading time with Kennards in Victoria. I have no hesitation recommending Vertimax, and look forward to many years of continual service & utilisation of the lift maintenance services Vertimax supplies to Kennards. Additionally, I have always found Vertimax most reliable and when they take on any task it is always completed methodically and efficiently. I sense the Vertimax team enjoys a challenge – Glenn & Donna are well organised, clarifies any ‘Kennards’ &/or our customers situation before advancing, have a very positive outlook and more importantly relate well to others.